Motor Vehicle Services
When you apply for a motor vehicle service, we must verify your identity through a strict identity confirmation process.
We will require information to satisfy the following three categories. Expired documents are not accepted. At least one of these documents must also prove that you are legally permitted to be in Canada.
Who You Are
Photo documents must contain your legal name and date of birth. Some examples of primary photo identification are (this is not an all inclusive list):
- Alberta operator's licence or identification card
- Photo driver's licence (from another jurisdiction)
What You Have
Support documents that contain two data elements such as name, date of birth, signature, address, etc. At least one of these documents must show that you live in Alberta and have a residence here. Some examples of support documents are:
- Birth or Marriage Certificate (original or certified)
- Credit, Debit or Account Card (must contain 2 data elements)
- Work Visa, Student Visa, Permanent Resident Card
Some examples of unacceptable support documents are:
- Interim/temporary driver's licence
- Business cards
- Video membership cards
What You Know
Verification of personal information against the Motor Vehicles System; your address, postal code, previous address, vehicle registrations, telephone number, etc.
All documents presented must be originals or certified copies (for vital statistics documents). Photocopies will NOT be accepted.
Residency Requirements
In order to obtain an Alberta driver’s licence or identification card, you must provide proof that you are lawfully entitled to reside in Canada (i.e. Canadian birth certificate, Permanent Resident Card, Citizenship Card, Canadian Passport) and proof that you are an Alberta resident (i.e. utility bills or other statements mailed to your Alberta address). Printouts or statements obtained electronically that do not directly link you to a physical address (unlike utility bills or land line telephone bills) are not acceptable as they do not prove that you are actually a resident at that physical address. The 
documents must contain your full name, address and have an issue date of less than than 90 days to ensure the information is reasonably current. We cannot issue you a driver’s licence or identification card unless we are fully satisfied that you are a legal resident of both Canada and Alberta.
Please note that it is a criminal offence to provide false information on a driver’s licence or identification card application. Alberta Registries can cancel a driver’s licence or identification card if it is determined that the application contained misrepresentation, false information or inaccuracies.